LucksWatches Shipping Policy
Estar Media Limited
Cheong Hing Building, 53-61 Yan Hing Street, Tai Po District, New Territories
Cheong Hing Building, 53-61 Yan Hing Street, Tai Po District, New Territories
Shipping Partners & Holiday Notice
We partner with FedEx, UPS, and USPS for global shipments. During peak holiday seasons, please anticipate delivery delays due to increased shipment volumes. We process orders within 0-1 business days and provide shipping updates via email.
Note: Orders placed on weekends or holidays will be processed the next business day.
🇺🇸 To United States
- Processing: 0-1 business days
- Shipping: 1-3 business days
🌍 International
- Processing: 0-1 business days
- Shipping: 1-3 business days
- Excluding South America & Russia
Customs & Import Information
- International shipments may face customs clearance delays
- Customers are responsible for all import duties and taxes
- Shipments to South America & Russia may exceed 1 month
- Contact your local customs office for specific regulations
Shipping FAQ
📦 Shipping Costs
All-inclusive shipping – No additional fees at checkout
🔍 Tracking Orders
You’ll receive a tracking number via email within 1-2 business days. Track through:
- Direct carrier links in your shipping confirmation email
- Your account on luckswatches.com > “My Orders” section
⚠️ Package Shows Delivered But Not Received
- Carrier scanning errors (verify status again in 24 hours)
- Check with neighbors or apartment reception
- Contact support: [email protected]
❗ Lost Package Policy
If undelivered after 60 days:
- Email [email protected] with your order details
- We’ll reship your order or issue a full refund
Need Assistance?
Contact our support team:
[email protected]
We typically respond within 24 business hours